Hello,

We had announced a ship date for NoteBook 3.0 of "second quarter 2008" — the second quarter ended yesterday, so we obviously missed that date. I know many of you are disappointed to not see NoteBook 3.0 on the downloads page. We've been working flat out since Macworld and are disappointed to not have it ready for you.

So what's behind the delay? Part is how software development projects tend to fall behind (a great example is Apple's 4-month delay in shipping Leopard). Part has nothing to do with writing software. For example, we decided it was important to upgrade some of our support systems here at Circus Ponies to coincide with the 3.0 release. We recently brought a new technical support tracking system online, which will allow us to maintain the same level of support you're used to as we add more and more customers. We've also been working on revamping the NoteBook Discussion Forums — more news about that in the coming weeks. These are important infrastructure improvements but they have taken time away from 3.0 development.

A best guess for a ship date for NoteBook 3.0 is 6 to 8 weeks from today. I will report back to you in 4 weeks to let you know how things are coming along. Thank you for your patience and understanding. We are all working hard for you.

Best,

Jayson Adams
President
Circus Ponies Software, Inc.