Clipping Services Problem

Clipping Services Problem

by hesperusphosphorus - 02:37AM, Oct 05, 2009

While my macbook air is in the shop, I am currently using my trusty iBook G4 to do my computing tasks.

Today, I installed notebook v. 3.0 on my iBook running Tiger and when I open the notebook I get the message: “There was a problem locating the clipping services information folder”.

I realize that this is also preventing me from utilizing the clipping service.

Does anyone know what is going on? Is it due to my older operating system?

Thanks!

Eric

Member

09:36PM, Oct 07, 2009

This error means that the folder named ~/Library/Services/NoteBookHelper.service (or its contents) is not writable by you. Try changing read/write permissions for it by selecting the folder and choosing Get Info from the Finder’s File menu.

The ”~” character, in case you don’t know, is UNIX shorthand for your home folder. Your home folder has the same name as your login account name and is located in /Users.


If that doesn’t work, try deleting NoteBookHelper.service (and restarting NoteBook: NoteBook will reinstall it).

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Regards,

__Eric
Circus Ponies Software, Inc.

Jerry Lawson

Member

01:36AM, Oct 27, 2009

I found the NotebookHelper.service file in the Trash. I deleted it. Notebook did not reinstall on restart.

Any suggestions?

Eric

Member

03:14PM, Oct 29, 2009

It may be that the folder named ~/Library/Services/NoteBookHelper.service (or its contents) is not writable by you. Try changing read/write permissions on it in the Get Info window in the Finder.

The ”~” character, in case you don’t know, is UNIX shorthand for your home folder. Your home folder has the same name as your login account name and is located in /Users.

---

Regards,

__Eric
Circus Ponies Software, Inc.

Jon

Member

09:25PM, Nov 05, 2009

I am not finding a folder for Services in ~/Library and a search for file named NoteBookHelper.service resulted in 0 files found.

Eric

Member

09:59PM, Nov 05, 2009

That could be the problem. Try creating a “Services” folder in your Library folder. Then run NoteBook and see if that helps.

---

Regards,

__Eric
Circus Ponies Software, Inc.

Doug

Member

07:56AM, Dec 04, 2009

I’ve got an older G4 PowerBook too, and had the same problem. As suggested, I created a Services folder and moved it into the Library folder.

Then I created a NoteBookHelper.service folder. When I did that, OS X gave it an icon as though it was an application, but it’s not, really. I moved that into the Services folder, rebooted NoteBook, and the error pop-up went away.

Wherever it went, I hope it stays there.

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