Can't use SFTP

Jeff Garbers — Wed, 18 Feb 2009 21:18:39 +0000

I’m having trouble exporting a NoteBook to my Web site using SFTP on a nonstandard port. The only error I get is “There was a problem accessing the SFTP server”. Console messages are also not too helpful:

2/18/09 4:12:05 PM NoteBook[1407] [SFTPWrapper connectToHost:::] - SSH configuration error
2/18/09 4:12:05 PM NoteBook[1407] [SFTPWrapper connectToHost:::] - SSH configuration error
2/18/09 4:12:05 PM [0x0-0xa70a7].com.CircusPonies.NoteBook[1407] Fatal: Connection refused
2/18/09 4:12:05 PM [0x0-0xa70a7].com.CircusPonies.NoteBook[1407] Fatal: Connection refused
2/18/09 4:12:05 PM [0x0-0xa70a7].com.CircusPonies.NoteBook[1407] nbspftp: error during SSH connection setup

I’m able to access the server using the same credentials from Terminal and Transmit. Can anyone suggest some troubleshooting steps? Thanks!

Travis commented

Travis — Wed, 24 Jun 2009 19:09:37 +0000

This issue is a little technical. You may want to write in to our support team

Travis
Circus Ponies Software, Inc.